Your Health & Safety is our priority
We have implemented many new policies and procedures, based on the guidance of our regulatory bodies and the Ministry of Health in order to keep our clients and staff as safe as possible.
FOR YOUR SAFETY AND OURS, PLEASE ADHERE TO THE FOLLOWING INSTRUCTIONS:
- Please DO NOT enter the clinic if you present any of the following symptoms and reschedule your appointment at least 10 days from now:
- Fever and/or chills
- New onset of cough or worsening chronic cough
- Shortness of Breath or difficulty breathing
- Decrease or loss of sense of taste or smell
- If adult >18 years of age: unexplained fatigue/lethargy/malaise/muscle aches
- If child <18 years of age: nausea/vomiting, diarrhea
- If you have experienced any of the following, please reschedule your appointment at least 10 days from now:
- Tested positive for COVID-19 in the past 10 days
- Been told to self-isolate
- Knowingly been exposed to someone with COVID-19
- Travelled outside of Canada in the past 14 days
- Been in close contact with a confirmed case of COVID-19 without wearing appropriate PPE
The following protocols are in place at the clinic:
- For Clients:
- Upon entering the clinic, all clients are required to sanitize or wash their hands.
- We do expect that some clients will wish to remain masked, some will want their therapist to be masked, and some therapists may request that clients wear a mask. We are advising clients to mask if they wish, and the therapist will mask at the clients’ request.
- For Therapists:
- We do expect that some clients will wish to remain masked, some will want their therapist to be masked, and some therapists may request that clients wear a mask. We are advising clients to mask if they wish, and the therapist will mask at the clients’ request.
- Therapists will wash their hands before and after each treatment.
- Washing all sheets, bed covers and blankets after each treatment.
- Disinfecting all surfaces and equipment after each treatment.
- Disinfecting and cleaning the waiting area, front desk, treatment rooms and restrooms daily.
- We have added a protective shield at the front desk.
- We disinfect with Vital Oxide daily.
If you have any question please call us at 905-251-0162 or email us at and we will contact you.